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Terms & Conditions of delivery

TERMS OF DELIVERY

 

Delivery of an order placed on  STILVERA website made from other country different that Bulgaria variate. An information about certain delivery may be given to the customer of our team checks the details with the transport company. The site at www.stilvera.com offers two order options, a standard that requires user registration with customer details and forwarding data. With this option, the site system automatically charges the delivery amount based on the weight of your order. The second option is EXPRESS ORDER BEFORE REGISTRATION.

It contains only two fields - phone and name.

The necessary details of the redirection are specified by phone call from us. With this option, the order is simplified in order to save time, and the transport is yet not charged on your total amount. 

Free delivery is valid for any settlement on the territory of the Republic of Bulgaria if the ordered goods' amount is over 50 leva. Delivery is made on working days and on Saturdays until 13:00 with STILVERA company as follows: Speedy or Interlogistics on the following table based on the weight of the ordered items.

 

Transport Calculation Chart for Bulgaria

 

In case the ordered goods are less than BGN 50, the Customer pays the value of the order plus the delivery value of the transshipment, according to the above table.

 

Ordered goods are delivered at the customer's address through a courier company. The customer pays in cash the courier at the time of receipt.

Before the order is completed, there is a button with a check mark. When you select a drop-down box, you can fill in the order details that you consider important to us as information we will keep.

Of an request of the customer, delivery may also be made by company other than the one mentioned above, with which STILVERA has not an contractual relationship. In such cases, the transport costs are based on a tariff table, individual for each company.

REFUSAL OF TERMINATION OF PURCHASE

According to Art. 50 of the Consumer Protection Act, the user who has the status of a user within the meaning of the CPA has the right to withdraw from the distance selling contract and to demand the return of the ordered and bought goods within 14 (fourteen) Days from The date of receipt by the consumer or a third party other than the carrier indicated by the consumer or when the consumer has ordered a certain number of items with one order to be delivered separately from the date on which the consumer or third party From the carrier and indicate Pot The receiver receives the last commodity

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